Thursday, October 24, 2019
Equality, Diversity and Rights Essay
Diversity overall is what makes everyone a unique human being, for example the human race is incredibly diverse. There are different aspects of diversity in a contemporary British Society, which could be skin colour, religion, heritage, hair colour, education, gender, social class, race, political opinion, marital status and family structure could be some for example. It is important to be open to differences and celebrate it because that way you can take advantage of everyoneââ¬â¢s talent. You need to be prepared for changes as things are changing within the whole of Britain and working population, for example people from ethnic minorities make up 7.9% of the UK population and in London its 31%. It is an advantage living in a diverse society as everyone is different and everyone has their own opinions. Equality overall is about fairness which means making judgements from discrimination it is also about natural justice which is basic/fundamental judicial extended to a person with rights at issue, it is also about being impartial and reasonable which means showing lack of favourism and being liable to give a account of oneââ¬â¢s actions. The British society is viewed as one that tolerates the beliefs and values of others; tolerance means to tolerate unfavourable conditions. Although there are those who are intolerant to others, our laws and the way we live in society means that we are a society tolerant to others differences and we are open-minded. There are people within society that pre-judge which means that you judge without knowing the facts, they may also generalise which means having a general overview of something, there is also attitude which people may do which is a mental state involving beliefs and feeling, all these three things are negative to society as this could l ead to discrimination towards some-one. We all have the right to be respected, treated equally and also not discriminated against, treated in a dignified way, allowed privacy, protected from danger or harm, allowed access to personal information (confidentiality), allowed to communicate using preferred methods and cared for in such ways that means our needs and takes account for our choices. We also need to have respect this is being polite, having open body language, being an active listener, being honest, by asking them if they are ok, addressing the person with their preferred name, give them a choice, and most of all give them dignity and privacy. Everybody as a British citizen has their own right, which could be to be the religion you want to be, the right to be free from discrimination, a freedom of speech, a right to education, the right to choice your lifestyle and your clothing, the right to work, the right to be in a relationship and to get married, right to have children, right to be treated medically, and the right to have the right trial. You also have the right to be protected from danger and harm. Care Value Base The care value base is a range of standards for health and social care. It is designed to guide the practice of professionals working in the area. The aim of the standards is to improve clientââ¬â¢s quality of life, by ensuring that each person gets the care that is appropriate for them as an individual. This care value base offers guidance in three main areas of health and social care it also sets standards, these three areas are: * Fostering equality and diversity ââ¬â which is recognising and supporting peopleââ¬â¢s individual needs. * Fostering peopleââ¬â¢s rights and responsibilities ââ¬â which means supporting a clientââ¬â¢s right to choose their own life style and helping them to accept their responsibilities. * Maintaining confidentiality of information ââ¬â which means that any information clientââ¬â¢s give you is private and confidential whether it is verbal, written or electronic. You have to avoid a lot of things on the Care Value Base which are: * Stereotyping because you may make assumptions on them based on their sex, race, age nationality or sexuality for example. * Prejudice because you canââ¬â¢t not like some-one just on how they live or their personal background and carers have to ensure prejudice doesnââ¬â¢t affect the quality of care given to service users/clients * Discrimination because there are so many ways of discriminating against some-one as there are so many different types of people. Discrimination is overall the result of prejudice and stereotyping but worse and it also means providing poorer or better care to some people. * Race Discrimination because you canââ¬â¢t treat some-one differently because of the colour of their skin or their racial background * Sex Discrimination because you canââ¬â¢t treat different genders (male or female) differently you have to treat them in the same way. * Age Discrimination because you canââ¬â¢t treat some-one less favourably because of their age. * Disabili ty Discrimination because if some-one has a disability it doesnââ¬â¢t mean they are any different to us therefore you have to treat them the same. You also need to make sure that service users/clients are aware of their rights and responsibilities in care setting, which are: Clients have the right to: Clients have a responsibility to: * Not discriminate against others * Respect the confidentiality of others * Do no harm to others * Not be discriminated against * Confidentiality * Their own beliefs and values There is also a legal requirement to keep all personal records confidential. The 1998 Data Protection Act states that date has to be secure, accurate, and that it can only be used for limited purposes. Potential Affects on Service Users when Discriminated Against If a service user has been discriminated against or not been able to their right or not been treated equally to all the other service users then the service users may feel a lot of feelings and may not want to be there, there are many emotions the service users may feel such as: * Distress because they are not getting the full attention they could be getting from their carerââ¬â¢s, and they might need the attention they require which they are not getting. * Not want to be there, this is because they are not being treated as though they deserve to be there; therefore they will feel like they shouldnââ¬â¢t be there like every other service user is. * Embarrassed because other service users may be always looking at them and they may be thinking that they are getting treated probably whereas they arenââ¬â¢t. * Scared because something might be wrong with them, however the service user is not being told because they are not being treated equally. * Might bring back previous exper iences this is because they may have been through this experience before at another occasion. * Be out of his/her comfort zone, this might be because they are used to being treated equally and right by family/friends however where the service user is now they are not. * Worried because the service user is not getting totally cared for therefore he has got no-one to talk to about things such as things he worries about therefore the service user is going to worry more. * Cry for help, this might be because they may have got that worried, stressed, angry etc. that they need to cry and plead for their attention from carerââ¬â¢s. * May be in pain, this may because the service user hasnââ¬â¢t been checked out by carers and they wouldnââ¬â¢t have access to pain killers etc. * May even be scared of dieing, this is because they havenââ¬â¢t been comforted by carers/friends in the care home, hospital etc. * Upset because they donââ¬â¢t know why they are being treated differently to everyone else and why they are not getting the right service they should be getting. * Angry because they are not getting the professional service that should be given to them. There will be many other emotions the service user will be feeling and this would but the service user in a very awkward way of feeling and may start to not eat, or not take part in any activities or may make him just want to sit down all day and do nothing which is not good for the service user. The service user would expect a lot of things from the carer such as: *Respect towards them- because they this is what they expect from the carer and this is the way they would like to be treated as they treat the carer with respect * Politeness- because if the carer is not polite it wouldnââ¬â¢t be a professional attitude towards the service user. * To be told what or whatââ¬â¢s going to happen to them- this would be rude and the service user would want to know what is going on and what they are going to do or what they are doing to them. The service user would also need to give consent that they are willing to do this. * To be reassured- if the service user is upset, angry, scared etc, the carer would be expected to reassure them, and tell them everything will be okay and to talk to them politely and not to make them more upset. * A clean bed- the service user will expect a clean bed, if this is not done then the service user could be laid in their own soil/sick etc. * Clean equipment- should be used as cross contamination could happen between certain services users, clean equipment should also be used because one of the service users may have something contagious therefore it would pass onto another service user. * Appropriate language- because this would be unprofessional if the carer was talking to a service user with inappropriate language therefore appropriate language should be used at all times. * Treated with profession- because the service user expects this. * Privacy- because the service user may feel embarrassed other service users/carers watching them being treated or getting changed for example therefore when privacy is need by the service user the carer should always give them it. Privacy may be letting the service user have some time to themselves. * To be informed- this should be done to every service user because the service user needs to know what is wrong with them, what is going to happen, when they may be able to leave if they are in a hospital for example. * Given a choice- the service needs to be given a choice because what they may need to happen may be against their religion, they also may not want this to happen, they may be allergic to what they need to do, however these are only a few examples of why service users need to be given a choice. It is also known as discriminated if this does not happen. * Basic needs- the service users needs to have basic needs such as clean water for them to shower/bath in, they also need basic facilities such as a clean toilet/wash basin. The service user will also expect drinks/food to eat. * Trust- the service user will also expect trust from the carer because the service user will tell their carer things, that may be private or they may not but whether they are or not the carer should not tell any-one else unless it could cause harm to other service users or anybody else. * Equal opportunities- the service user will also expect to be treated equally to every other service user as the service user will be discriminated against. * Good hygiene- the service users will expect the carers and the surrounding to be hygienic. * Dignity- the service user will expect the carer to treat them with dignity because they expect respect, politeness etc. * Confidentiality- the service user will expect their individual files to be kept confidential, they will also expect their carers to be confidential about them out of work therefore they shouldnââ¬â¢t say to anyone out of work who they are and whatââ¬â¢s wrong with them. The Importance of Promoting Equal and recognising Diversity & Respecting Rights Promoting equality is a very important issue in the health and social care sector; this is because equality in a health and social care setting means the right for all staff and patients to be treated as equals. This also means that you should treat some-one the way you would like to be treated however as a carer this can not apply to you because if a service user was speaking to you impolite, this doesnââ¬â¢t mean you can talk to them rudely aswell as you are a professional. The main reason inequality exists is the misunderstanding by todayââ¬â¢s society towards diversity. Diversity can be a lot of things it can be from the classic norms, and can be used in the form of age, gender, race, religion, sexual orientation aswell as many other equal unfair reasons. Also by promoting equality you are allowing growth and freedom of an expression for each person.
Wednesday, October 23, 2019
Minute Clinic Essay
1) There are four promotion strategies for the intangible services. The first one is stressing tangible cues. A tangible cue is a concrete symbol of the service offering. The facilities that customers visit or from which services are delivered, are a critical tangible part of the total service offering. Minute Clinic healthcare centers are open seven days a week with later hours than traditional doctors have. They donââ¬â¢t require appointments and can provide patients with a diagnosis and prescription within 15-45 minutes; in this way the long waits are avoided. They are located in convenient retail settings. The second promotion strategy is the use of personal information sources. A personal information source is someone consumers are familiar with or someone they admire or can relate to personally. Minute Clinic is an innovator in the ââ¬Å"retailization of healthcareâ⬠. The company is expanding very quickly as thereââ¬â¢s a need for cheaper and more accessible healthcare. In addition more than 80% of the patients are satisfied with the convenience of the retail clinic, and with the quality and the cost of services. The third promotion strategy is the creation of a strong organizational image. One way to implement it is to manage the evidence, including the physical environment of the service facility, the appearance of the service employees, and the tangible items associated with a service. MinuteClinic is staffed by nurse practitioners and physician assistants who specialize in family healthcare. It offers cheap and accessible healthcare. It provides basic medical services for common ailments, offers vaccines, physicals and electronic records. The last promotion strategy is the engagement in post purchase communication. It refers to the follow-up activities that a service might engage in after a customer transaction. For example in 2006 the Harris Interactive poll was held and in the end the response to the clinics has been positive. 2) Customized services are more flexible, respond to individual customersââ¬â¢ needs and usually command a higher price. The standardized services are more efficient and cost less. The mass customization instead uses technology to deliver customized services on a mass basis, which results in giving each customer whatever she or he asks for. MinuteClinicââ¬Ës services are standardized as they are efficient and cost less. Nevertheless they do incorporate elements of mass customization as they use the electronic medical records system for the needs of each single patient and on a mass basis. 3) Customers evaluate service quality by five components: reliability, responsiveness, assurance, empathy and tangibles. MinuteClinic demonstrated reliability and responsiveness during the flu outbreak in Minnesota by implementing a hub-and-spoke approach for better inventory control, offering the shots in only eight MinuteClinic locations. They hired supplemental nursing staff and administered up to 300 shots a day each. MinuteClinic performed the service dependably, accurately, consistently and promptly. During the flu outbreak the lines became very long so MinuteClinic created childrenââ¬â¢s areas, added televisions, videos and coloring books to keep kids entertained and make the wait easier for families. This was the technique MinuteClinic used to impress customers with tangible physical evidence that the clinics care about them. 4) Place (Distribution) strategies for service organizations must focus on such issues as convenience, number of outlets, direct versus indirect distribution, location and scheduling. Thanks to this strategy the company was successful among patients and expanded quickly. With its marketing mix MinuteClinic focuses on place, pricing and distribution. The fact that the clinic is located in convenient retail settings adds to its growing appeal. As the prices are affordable, the distribution is direct and fast the company expands very quickly.
Tuesday, October 22, 2019
Farenheit 451 and sci-fi essays
Farenheit 451 and sci-fi essays After I was watching Farhenheight 451 (1966), I think it quite hard to classify either its a Sci-Fi or Fantasy movie. This is because in the movie has only little things that show about the hi-technology. On the other hand, most part of this movie shows about the imaginary world that I think it may not happen in the world such as a book person. I do not think that it wills has the people who can remember every dialogues or every words in the whole book. It seems impossible to occur in the real world. Even though Science fictions talking about the imaginary worlds, I think it should has more about the things that related to science and hi-technology more than this. It has pretty differences between Blade Runner (1982) and Farhenheight 451 (1966) about the outlining of the model that considered the science fiction genre to be. After watching Blade Runner I used to think like most of the science fiction will relate to the robot or some hi- technology things. In contrast, after having watched Farhenheight 451 Ive confused about the model of science fiction that I used to think it is. This is because in this movie, it hardly sees the scene that uses some hi-tech things; it has a little bit things such as a hi-tech television that its a d version. Therefore, I have a little bit confuse of what is the exactly meaning of the science fiction. In my opinion, I think the science fiction genre might be the stories that talk about imaginary worlds or imaginary developments in science such as traveling in the space. However, even the science fiction may talk about the imaginary worlds it should have much hi-tech things or the things that related to science enough. The reason is for preventing someone to get confuse between the term of science fiction and fantasy. Im not sure about what makes this film a science fiction film because it quite hard for me to explain. But in my thought, I think that it has two ...
Monday, October 21, 2019
Eighteenth Century Life in Papal Rome essays
Eighteenth Century Life in Papal Rome essays The book, Daily Life in Papal Rome in the Eighteenth Century, by Maurice Andrieux, is an enlightening piece of work that describes how the Romans lived; how they thought about life; and how the leadership of the Popes ruled and the different personalities toward the Church. The information and descriptions about the Popes were quite interesting. The author describes the day-to-day life with vivid details of the people and the scenery. It also examines the lives of the Popes during the eighteenth century in a most realistic way. The author, Andrieux describes the Pope's strengths and weakness in a very colorful manner. One truly gets a realistic feeling of what it was like to live in Papal Rome. In a very unbiased way, the author showed how the people of Rome lived during the Eighteenth Century. Although one can feel the French connection and that his side might be impartial on some of his chapters since he is from French descent. The color of Rome was one of superb glamour. It was like no other place in the world. Most people would be surprised and shocked about how Rome was during the Eighteenth Century. They were very sinful and found ways to rationalize their behavior in this period. The other story is the changing times around Papal Rome and how the French revolution destroyed the culture, which always changed Rome. The lifestyle was something of the Arabian nights, and Holy Communion all rolled into one. The Book, really explains how the Italian people of today came to be the way they are. Maurice Andrieux is a French historian who has written many books and whose historical articles have been published in French magazines and journals. He has received some awards from the Academia Francaise for his work in historical writings. In summarizing the book, eighteenth-century Rome was a beautiful place to live, in which time has seemed to have past by. It was like living in the past and enjoying the special things that Rome ha...
Sunday, October 20, 2019
How to Use the French Adverb dAbord (First)
How to Use the French Adverb dAbord (First) Theà adverb dabord,à pronounced da bor, means first, at first, to begin with, in the first place, at the outset, anyway. It is a versatile, frequently used adverb that can fill many a role. Keep in mind that, as an adverb, the job ofà dabordà is to modify the action, in other words, the verb. The Many Meanings of dAbord Here are some examples of each meaning: First: Nous irons dabordà Rome. à Well go to Rome first.At first, initially, to begin with: Jai cru (tout) dabord quil sagissait dune blague. à At first, I thought it was a joke.To begin with:à Dabord, tu nes mà ªme pas prà ªtà ! à To begin with, youre not even ready !Anyway:à Et puis dabord,à Il a fallu le terminer. And anyway, he had to finish it. Expressions and Usage Tout dabord First of all, first and foremost, first off, to begin withAu premier abord At first sight, initiallyDà ¨s labord From the outsetVoie dabord Surgical approachManià ¨re daborder Method of approachToi dabord. à You first.Pensez dabord a soi. Think of yourself first. / Look out for, look after number one.La sà ©curità © dabord ! Safety first!Je vais rentrer dabord chez moi. Ill go home first.à ªtre dun abord facile To be approachable, accessible, easy to reachà ªtre dun abord difficile Hard to approach, difficult to come to grips with, hard to reach, difficult to get toLes raisons en sont diverses: dabord... There are various reasons: first...Dabord, je dois trouver mon livre, et puis nous pourrons commencer. First I need to find my book, and then we can start.Il semblait dabord sympathique, puis il a commencà © crier. He seemed nice at first, then he started shouting.Tout dabord, le Conseil europà ©en de dà ©cembre se prononcera sur son approbation. First of all, the December European Council will need to approve it. Il y a dabord la rà ©fà ©rence la perspective financià ¨re aprà ¨s 2006. Firstly, there is the reference to the financial prospects after 2006.Je tiens tout dabord prà ©senter les autres invità ©s dhonneur. To begin with, I would like to acknowledge my fellow honorees.
Saturday, October 19, 2019
Consistent Application of IAS on European on Companies Essay
Consistent Application of IAS on European on Companies - Essay Example The Europe Union has been aiming to have an efficient capital market (Toporowski, 2000; Davis, 1997; Dermine and Hillion, 1999) for its Member States through an efficient and effective financial information system in a transparent European capital market even prior to the Enron scandal in 2002.à The subsequent US scandals in securities market may have triggered the early adoption of IAS in 2002 to require its application to all listed companies in Europe as of 2005. For EU, the issue of efficient capital market is of course broader than the issue of these international standards. Attainment of EUââ¬â¢s purpose therefore under this field is part of its desire for economic advantages (Carroll, Thomas, 1983; Slavin, 1996; Samuelson and Nordhaus, 1992) à of itsà member states in the global economy as it hastens its economic integration (Graetz, et. al, 2006; Halkos and Salamouris, 2003, European Economic Integration, 1994). The Enron scandal cannot be separated from the failur e of the US generally accepted accounting principles (GAAP) on financial reporting (Choi and Fisch, 2003) that became the basis for the European Union (EU) members to be unable to find their trust on said accounting rules and conventions.à Persuading the US to change its GAAP with the IAS due to ineffectiveness of the former in the Enron scandal is part of the process. With European Commission having urged the SEC to adopt IAS in February 2002, an overwhelming adoption of the IAS by European Parliament in March 13, 2002 was evident by a vote of 492 for, 5 against and 29 abstentions. The European Parliament endorsed the Commissionââ¬â¢s proposal for all EU listed companies to follow standards issued by the International Accounting Standards Board in their consolidated financial statements not latter than 2005.à Non-listed companies on the other hand were permitted to decide whether to adopt IAS. Member States were also given the option to exempt some companies temporarily fr om IAS requirement under some cases until 2007. The option is only available in the case listed companies in the EU and in on a non-EU exchange and are following another set of internationally accepted standards and in the case of à companies that have only publicly traded debt securities (Deloitte Touche Tohmatsu, 2008e).Ã
Friday, October 18, 2019
Analysis for Chevron Corporate Social Responsibility Essay
Analysis for Chevron Corporate Social Responsibility - Essay Example The company also looks at various stakeholdersââ¬â¢ benefits. The company has adopted quite a few CSR strategies to get involved in the market. Table of Contents Abstract 2 1.0 About Chevron 4 2.0 The Corporate Social Responsibility Activities of Chevron 5 2.1 Business Ethics 6 2.2 Government 8 2.3 Human Rights 8 3.0 Evaluation of the Motivations for CSR Activities Drawing Upon the Company's Market Environment 9 4.0 Evaluation of the Motivations for CSR Activities Drawing Upon the Company's Non Market Environment 11 5.0 The Stakeholder Theory in Relation to Chevron 14 6.0 Conclusion 17 7.0 Recommendations 18 References 19 1.0 About Chevron Chevron is regarded to be one of the largest American multinational oil producing companies. It is considered as one of the top energy companies with various subsidiaries all over the world. The company is engaged in a string of activities such as exploration, transportation, production of crude oil along with natural gas as well. They are engag ed in generating power and in the production of geothermal energy. The company is focussed on providing safe and healthy environment to the people. Their main objective is to uphold the organisational reliability and effectiveness in the minds of the people. It also produces mining, pipelines, chemicals and is involved in power construction businesses as well. In the US, the company owns 9,600 gas stations that function under the brand name of Chevron along with Texaco. It also own or has stakes in around 12,400 gas stations outside the market of the US with brand name of ââ¬ËCaltexââ¬â¢. Chevron signed a $4.3 billion deal withà Atlas Energyà in 2011 (Chevron, 2008) 2.0 The Corporate Social Responsibility Activities of Chevron Corporate responsibility at Chevron is the use of ââ¬ËThe Chevron Wayââ¬â¢ across social, environmental along with governance issues and concerns. The corporate responsibility of the company is implemented through existing systems, procedures a nd policies of management in order to operate ethically and responsibly. The major aim of the company is to constantly develop the performance and activities in the organisation. The business is performed in an efficient, ethical and responsible way. Through the corporate social responsibility activities Chevron looks to perform their business responsibly by delivering not only energy but also creating sustainable partnership. Chevron has prepared an Action Plan in which climate change has played a significant part in their projects related to emissions reduction, research improvements and also efficiency improvements. Chevron also sustains their CSR activities by touching the requirements of the human lives by initiatives such as ââ¬ËCorporate Champion of The Global Fundââ¬â¢ in order to fight against diseases such as Tuberculosis, AIDS and Malaria. They were working towards controlling as well as eradicating these harmful diseases in six different countries that has high lev el incidence rate (Chevron, 2008). Chevronââ¬â¢s Operational Excellence Management System (OEMS) defines the expectations with regard to the organised management of safety, reliability, environment, health and efficiency in order to attain outstanding performance in operational excellence (Chevron, 2010). Chevron uses various motives for their role towards corporate social responsibility. The motives are ethical motives, economic motives and strategic motives. CSR and
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